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Terms & Conditions

Terms and Conditions

  1. Acceptance of the Terms

By using Dolphin Bingo's services, you agree to be bound by these Terms and Conditions. If you do not accept these terms, please discontinue use of our platform.

  1. Eligibility Requirements

To use Dolphin Bingo's services, you must be at least 18 years old (or the minimum age required in your jurisdiction). You also acknowledge that you are capable of forming a binding contract and agree to comply with all applicable laws and regulations.

  1. Minimum Age Requirements

The minimum age requirement for using our platform is 18 years old. We reserve the right to request verification of your age at any time.

  1. Geographic Restrictions

We may restrict access to our services in certain countries or territories due to regulatory requirements or licensing agreements. You acknowledge that you are responsible for ensuring compliance with local laws and regulations.

  1. Account Registration Rules

To create an account, you must provide accurate and truthful information, including your name, email address, and date of birth. You agree to maintain the confidentiality of your login credentials and password.

  1. One-Account-Per-User Policy

You may only have one active account on our platform at any given time. We reserve the right to suspend or close accounts that we believe are in violation of this policy.

  1. Identity Verification and KYC

We require identity verification for all users who wish to access certain features or participate in promotions. You agree to provide us with accurate identification documents as requested, which will be used solely for verification purposes.

  1. Account Accuracy Obligations

You acknowledge that it is your responsibility to ensure the accuracy of information provided on our platform, including but not limited to account details and communication preferences.

  1. Account Security Responsibilities

You agree to maintain the security of your login credentials and password, as well as any other sensitive information you may store or transmit through our platform.

  1. Restricted Behavior and Prohibited Activities

We reserve the right to suspend or close accounts that engage in restricted behavior, including but not limited to:

  • Cheating or manipulation
  • Multi-accounting or proxy play
  • Using third-party software to automate gameplay

You agree to comply with all applicable laws and regulations, as well as our internal policies and guidelines.

  1. Bonus and Promotion Rules

Our bonuses and promotions are subject to change without notice. You acknowledge that you have read and understood the terms and conditions of any promotion or bonus before participating.

  1. Wagering and Gameplay Conditions

You agree to comply with all wagering requirements, minimum stakes, and maximum payouts associated with our platform's games.

  1. Bonus Abuse Prevention

We reserve the right to limit or cancel accounts that engage in excessive gaming activity or bonuses manipulation.

  1. Deposits and Withdrawals

You acknowledge that deposits are subject to processing fees and withdrawal times may vary depending on your payment method and account status.

  1. Verification Before Withdrawals

In some cases, we require additional verification before releasing withdrawals, including but not limited to identification documents and proof of address.

  1. Processing and Review Procedures

We reserve the right to review any transaction or gameplay activity for compliance with our terms and conditions, as well as applicable laws and regulations.

  1. Responsible Gambling Expectations

You acknowledge that you are responsible for monitoring your own gaming habits and seeking help if needed. We offer tools and resources to assist you in managing your gaming experience, including self-exclusion options.

  1. Self-Exclusion and Account Restrictions

We reserve the right to restrict or close accounts at our discretion, including but not limited to:

  • Self-initiated account closure
  • Suspension due to restricted behavior
  1. Game Fairness and RNG Systems

Our games use a certified Random Number Generator (RNG) system that ensures fair gameplay.

  1. Technical Interruptions or Voided Gameplay

We are not liable for technical interruptions, server downtime, or voiding of gaming activity due to unforeseen circumstances beyond our control.

  1. Suspension or Closure of Accounts

We reserve the right to suspend or close accounts at any time without prior notice, including but not limited to:

  • Failure to comply with terms and conditions
  • Restricted behavior
  • Technical issues
  1. Intellectual Property and Platform Ownership

Dolphin Bingo retains all intellectual property rights associated with its platform, games, software, and branding.

  1. Limitation of Liability

We are not liable for any damages or losses resulting from your use of our services, including but not limited to direct, indirect, incidental, special, or consequential damages.

  1. Modification of Terms

These terms and conditions may be modified by Dolphin Bingo at any time without prior notice. You acknowledge that you will review these terms regularly and agree to comply with changes as they occur.

  1. Contact or Support Guidance

For assistance or support, please contact our customer service team via email, phone, or live chat. We are available 24/7 to assist with your gaming experience.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada. Any disputes arising from these terms will be resolved through binding arbitration under applicable law.

By using Dolphin Bingo's services, you agree that any claims or disputes between us will be resolved solely through this platform and according to its rules.